FAQs

Where are you located?

I am located inside Onda Serena Wellness Suites.

3140 NASA Parkway

Seabrook, TX

77586

How can I book my appointments?

The easiest way is to use the online booking system on the book online page.  You can also text 575-517-2802 however. please note, I am a solo practitioner and may not answer immediately if I am with a client or if it is after business hours.  Feel free to leave a message or text and I will get back to you ASAP!

What is your policy on bringing my children?

Due to the unsupervised nature of the facility, bringing small children is discouraged.  There are dangers in an esthetics treatment room; hot wax, electrical devices, ect.  No child may be left unsupervised, during ANY appointment (brazilian, back facial, ANY appointment).  I am also not licensed to care for your child, so the supervisor must be you, at all times.  Due to this, I again recommend small children be left at home, and remind you, any child in Kalos is your responsibility and at your own risk.

What is your cancellation policy?

In order to run efficiently and see as many clients as possible, I have a 24 hour cancellation policy.  If appointments are not cancelled within 24 hours of the appointment time, a $25 or full price of the appointment, whichever is less, will be charged to the card on file.  This 24 hours gives me the ability to contact my wait list to fill the appointment spot.  If a client no-shows an appointment 3 times, a deposit for future appointments will be required in order to secure booking.

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